End-User License Agreement

Last updated: May 31, 2026 · Effective on first install

1. Acceptance

By downloading, installing, accessing, or using Guess The Plate ("the App," "the Service"), provided by Hole in the Roof Studios LLC ("we," "us"), you accept and agree to this End-User License Agreement ("EULA") and to our Terms of Service and Privacy Policy. If you do not accept, do not install or use the App.

2. Apple Standard EULA incorporated

The App is licensed to you under Apple's Licensed Application End User License Agreement ("Apple Standard EULA"), which is incorporated by reference. In any conflict between the Apple Standard EULA and this document, the provision more protective of the end user prevails, except where applicable law requires otherwise.

3. License grant

Subject to your compliance with this EULA, we grant you a non-transferable license to use the App on any Apple-branded device that you own or control, in accordance with the App Store usage rules. This license is for personal, non-commercial entertainment.

4. User-generated content (App Review 1.2 disclosure)

The App contains features that let users upload, post, or transmit content — specifically: profile photos, nicknames, and free-text descriptions on moderation reports. By accepting this EULA you agree to the following user-generated-content rules:

4.1 No objectionable content

You agree that you will not upload, post, or transmit content that is unlawful, threatening, abusive, harassing, defamatory, hateful, sexually explicit, obscene, pornographic, violent, infringing of any intellectual property right, invasive of privacy, or otherwise objectionable. You agree that you will not upload photos of children, photos of other people without their consent, photos containing personally identifying information of others, or photos that expose location.

4.2 Moderation

Uploaded photos are automatically screened by Google Cloud Vision SafeSearch before they appear in the App. Content that flags as adult, violent, or potentially exploitive is held and may be subject to legal-hold retention. We may also remove, hold, or reject content at our discretion when we believe it violates this EULA, our Terms, or applicable law.

4.3 Reporting

Every user-visible piece of content carries a one-tap "Report" affordance. We act on reports within a reasonable time. Repeated valid reports against an account can result in suspension or termination. Submitting false or coordinated reports is itself a violation.

4.4 Blocking

You can block another user from a one-tap affordance on any user-visible surface. A block prevents that user's content from appearing in your view and prevents them from interacting with your content. Blocks are mutual at the data-visibility layer.

4.5 Zero tolerance

We operate a zero-tolerance policy for child sexual abuse material (CSAM), non-consensual intimate imagery (NCII), and credible threats of violence. Content that flags into these categories is preserved on a 365-day legal hold under REPORT Act 18 USC §2258A so we can respond to lawful requests, and the account is terminated.

5. Voice mode

The voice-input mode uses Apple's on-device speech recognition framework. Audio is processed locally on your device; we do not record, store, or transmit your voice. Apple's Software License Agreement governs Apple's frameworks.

6. In-app purchases

The App offers optional in-app purchases (coin packs, VIP subscription, no-ads upgrade). All purchases are processed by Apple under the Apple Standard EULA and App Store policies. We do not see your payment instrument. Subscription auto-renewal can be managed in Settings → Your Apple ID → Subscriptions. Refund requests go to Apple at reportaproblem.apple.com.

7. Consent to telemetry

You consent to anonymous crash reports and aggregate analytics necessary for product reliability. We do not link these to your identity. Detail in the Privacy Policy.

8. Intellectual property

The App, including its code, graphics, audio, music, dictionaries, and trademarks, is owned by us or licensed to us. You retain ownership of content you upload (your profile photo); see Terms §9 for the license you grant us to host and display it.

9. Termination

This EULA remains in effect until terminated. You may terminate by deleting the App and your account (Settings → Account → Delete my account). We may terminate this EULA if you breach it or fail to comply with applicable law. Sections that by their nature should survive termination (intellectual property, indemnity, limitation of liability, dispute resolution) will survive.

10. Disclaimer of warranties

To the maximum extent permitted by law, the App is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express, implied, statutory, or otherwise. We do not warrant that the App will be error-free, uninterrupted, secure, or that it will meet your specific requirements.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the App will not exceed the greater of (a) USD $50 or (b) the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

12. Apple as third-party beneficiary

You acknowledge that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA and that Apple has the right (and is deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary. You and we acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, we (and not Apple) are responsible for the investigation, defense, settlement, and discharge of any such claim, to the extent required by the Apple Standard EULA.

13. Export compliance

You represent that you are not located in a country subject to a US government embargo or that has been designated as a "terrorist supporting" country, and that you are not listed on any US government list of prohibited or restricted parties.

14. Changes

We may update this EULA. Material updates will be surfaced on next launch and the "Last updated" date above will reflect the change. Continued use after a change constitutes acceptance.

15. Governing law & dispute resolution

This EULA is governed by the laws of the State of Texas, USA. Dispute resolution is handled per Terms of Service §15 (informal resolution first, then individual arbitration in Harris County, Texas).

16. Contact

Email: legal@guesstheplate.com
Postal: Hole in the Roof Studios LLC, Houston, Texas, USA.